Contact information
Contact Information
For questions about Natural Coherence products, sizing, shipping, damaged orders, returns, or general support, contact us by email:
Email: nat.coherence@gmail.com
We usually respond within 1–2 business days.
Order Questions
If you are contacting us about an order, please include your order number and the email address used at checkout so we can find your order quickly.
Damaged, Defective, or Incorrect Items
If your order arrived damaged, defective, misprinted, or incorrect, please include clear photos of the issue and your order number. This helps us review the case and arrange a replacement or refund when appropriate.
Sizing or Product Questions
If you are unsure about sizing, product details, materials, or shipping before ordering, contact us before purchase and we will help you choose as carefully as possible.
Returns
Please do not send items back to the production facility or print partner unless we specifically instruct you to do so. Because Natural Coherence products are printed to order, return and replacement requests are handled according to our Refund Policy.
Business Information
Natural Coherence is based in Canada and works with trusted print partners to produce and ship made-to-order products.